Servicedesk

Better to prevent than to cure

We are like ninja 😉We fight in the shadows and prevent crashes before they happen! Have you ever heard of secret CIA or NSA actions in the media? No?😉

We manage key areas and processes in IT, applying the knowledge and skills of our team acquired over the years.

Our specialists work to anticipate and prevent potential breakdowns, and when something like this does happen, they are always on hand to fix the problem. We are not like an ordinary ServiceDesk, we are simply better, and our qualifications are higher! And not that we boast, these are the facts. 🙂If you want to sleep well, you need a team that will take care of your systems and your end users, look no further!😉

Scope of the service

Receiving and handling notifications

We efficiently turn potential problems into solutions for end users.

Ticket System

No application will escape our attention, and your company will have full insight into our work.

Ticket
Ręka

Problem Management

We eliminate the negative impact of problems on the operation of the organization, preventing the emergence of new incidents.

Monthly reporting

Transparent project management thanks to comprehensive monthly reports.

Raport

What do you get?

The best specialists

Our specialists have been keeping very large systems in operation for years, the largest of which currently has over 1.5 million users.

Constant monitoring

The key is to react before it even breaks down. Thanks to constant monitoring, many of them can be avoided.

Greater accessibility

Fewer failures means greater availability of your service, which has an impact on the continuity of your business and its success.

Backups

People are divided into those who make backups and those who will do them. Don’t be the latter – we’ll take care of it for you.

Attractive price

Due to the fact that we have developed operating procedures, we are able to serve many customers at the same time and offer favorable prices for building an in-house team.

Peace of mind😉

We will take care of your systems so that you can focus on what is most important – on the development of your business!

Would you like to use our ServiceDesk services? Contact us today!